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11 May 2020 by Tim Dodd

Psychological Sales Triggers

The Super-Power of Consistency

People don’t want to view themselves as wishy-washy flip-floppers who change their mind whenever the wind blows. People like to view themselves as consistent and committed.  You can use this psychological fact to boost your sales.

How?

By using the foot in the door technique.

It works like this…

You get your “foot in the door” by getting your prospect to perform some small action or do you some small favour. Then later you ask them for a bigger favour. Since they want to appear consistent, they’re likely to do your bigger favour.

Researchers have examined this psychological trigger, and they’ve found it truly works. Researchers started by asking people in a neighbourhood to put a big, ugly sign in their front yard. Naturally, the vast majority of people said no.

Then these researchers did a test with another group of folks. They asked this second group to put a small placard in their window that promoted picking up trash or some other neutral activity. Many people said yes, because it was an easy way to support beautifying the neighbourhood.

A couple weeks later, researchers returned to those who displayed the placard and asked if they’d also display a yard sign. You got it – that yard sign was the big, ugly one. And you know what? A whole bunch of these people said yes because they wanted to remain consistent.

So here’s the point: if you ask for a big favour right away, people will outright say no. But ask them for a small, easy favour first to get your foot in the door, and these folks are more likely to say yes when you ask for a bigger favour later.

For example:

  • Ask people to join your mailing list first (easy favour), and then later ask them to buy your entry-level product.
  • Ask people to buy your entry-level product, then ask them to buy your home study course.
  • Offer an upsell to those who’re in the process of buying your course.
  • Ask people who’ve “liked” your social media content to share it with their friends.
  • Propose a small, easy joint venture with a partner first, and then later propose a bigger joint venture project.
  • Ask your prospects to enter your free contest, and then later ask them to register for a webinar.

You get the idea. Get your foot in the door with small requests and see if you too don’t get a bigger response rate when you make larger requests.

Proof it works

Filed Under: Blog Post, Sales Psychology Tagged With: Sales Triggers

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Tim Dodd

Tim is a UK qualified Chartered Accountant who has, for the last 20+ years off and on, been working as a specialist client relationship management software consultant to firms of accountants. This means that he fully understands how to and more importantly, what it takes to specify, install, implement and roll-out key, business critical systems for very demanding clients. [Read More …]

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